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How Slack Streamlined Lead to Cash end-to-end
11:00 AM
Lead to Revenue is a multi-app, cross-department process often rife with customizations. Get an inside look into how the Business Technology team at Slack partnered with SalesOps to create 3 bots that streamline lead to revenue, eliminate app hopping, and provide a great ROI for the company. The session will cover how the Slack team tackled prospecting, getting approvals for deals, and finally, order automation (ie. closing the deal, automated provisioning).
RevOps
Bots
Automation
Monica Wilkinson, Architect & Product Manager, BizTech Engineering | Justin Ouyang, Sr. Manager Sales Strategy & Ops | Kiona Davies, Sr. Manager, SalesOps & Deal Strategy
Kiona Davies is the Senior Manager of SalesOps at Slack. Before Slack, she worked for Ernst & Young as a Manager of Assurance & Advisory Services. In that role, she served public and private companies in the technology industry, with a specific focus on clients in the software and cloud space.
Sr. Manager, Sales Ops, Deal Strategy & Operations
Kiona Davies
Mónica Carrillo Wilkinson is an Architect & Product Manager in Slack BizTech Engineering. Wilkinson has managed, architected, and developed the BizTech Engineering stack, which serves as Slack’s foundation for enterprise integrations, applications, and bots. and more recently has moved to focus her efforts on the Slack on Slack innovation program. She is passionate about impact and delivering an intelligent experience for users, so they can get their work done in ways that are more enjoyable and productive
Architect & Product Manager, BizTech Engineering
Monica Wilkinson
Justin Ouyang leads a team at Slack focused on process, tools, and planning—aligning company and go-to-market priorities with day-to-day operations and driving global sales & success performance by scaling systems, processes, and insights.
Sr. Manager, Sales Strategy & Operations
Justin Ouyang
Justin Ouyang leads a team at Slack focused on process, tools, and planning—aligning company and go-to-market priorities with day-to-day operations and driving global sales & success performance by scaling systems, processes,
and insights.
Sr. Manager, Sales Strategy & Operations
Justin Ouyang
Mónica Carrillo Wilkinson is an Architect & Product Manager in Slack BizTech Engineering. Wilkinson has managed, architected, and developed the BizTech Engineering stack, which serves as Slack’s foundation for enterprise integrations, applications, and bots. and more recently has moved to focus her efforts on the Slack on Slack innovation program. She is passionate about impact and delivering an intelligent experience for users, so they can get their work done in ways that are more enjoyable and productive
Architect & Product Manager, BizTech Engineering
Mónica Wilkinson
Kiona Davies is the Senior Manager of SalesOps at Slack. Before Slack, she worked for Ernst & Young as a Manager of Assurance & Advisory Services. In that role, she served public and private companies in the technology industry, with a specific focus on clients in the software and cloud space.
Sr. Manager, Sales Ops, Deal Strategy & Operations
Kiona Davies
RevOps
Bots
Automation
Monica Wilkinson, Architect & Product Manager, BizTech Engineering | Justin Ouyang, Sr. Manager Sales Strategy & Ops | Kiona Davies, Sr. Manager, SalesOps & Deal Strategy
Lead to Revenue is a multi-app, cross-department process often rife with customizations. Get an inside look into how the Business Technology team at Slack partnered with SalesOps to create 3 bots that streamline lead to revenue, eliminate app hopping, and provide a great ROI for the company. The session will cover how the Slack team tackled prospecting, getting approvals for deals, and finally, order automation (ie. closing the deal, automated provisioning).
11:00 AM
Back to Main
How Slack Streamlined Lead to Cash end-to-end