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HOW IS BUSINESS TECHNOLOGY EVOLVING?
COVID-19 changed the way companies operate forever, and Business Technology teams were at the center of supporting and igniting the changes that gave businesses a lifeline throughout the most difficult stages of the pandemic. Get your copy of the 2nd annual State of Business Technology report to learn more about how Business Technology teams enable work as we know it today.
State of BT
2021
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Over half of BT professionals are in charge of evaluating and rolling out applications across the company and implementing technical solutions for business teams suffering from pain points.”
This year, Workato, an Enterprise Automation platform, commissioned Atomik Research, an independent market research firm, to conduct an online survey of full-time IT and BT professionals located at companies throughout the United States with more than 100 employees. The resulting 534 respondents varied in seniority, from Analysts to C-Suite Executives.
How was the Research Conducted?
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A look into the State of Business Technology
BT budgets are increasing, and digital initiatives are being accelerated.
Budgets for BT teams increased for 65% of respondents, with only 13% experiencing a cut in resources.
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But that’s not all. You’ll also learn:
What kind of support BT is providing as companies return to the office
How challenges and frustrations for BT leaders compare to last year
If BT professionals are satisfied with their current work-life balance
Where Artificial Intelligence or Machine Learning (AI/ML) solutions land on the priority list for BT teams
The democratization of automation is on the rise.
78% of BT professionals say they feel comfortable allowing business users to build their own automations, integrations, and systems processes
Cybersecurity and cloud infrastructure are major areas of focus for BT teams.
Migrating to the cloud and developing a strong cybersecurity plan go hand-in-hand—with more and more information moving from on-premise storage to the cloud, it’s essential companies protect themselves.
BT teams are doubling down on implementing automations that delight and empower employees and customers. They’re also collaborating more with Customer Success.
78% of BT professionals say they feel comfortable allowing business users to build their own automations, integrations, and systems processes
Key Responsibilities of the Business Technology Role
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