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Business Technology: Strategic partners and expert innovators
Long gone are the days where IT teams were solely responsible for equipment provisioning and working through a queue of support tickets. The need for automation experts, cybercrime investigators, AI modelers, and strategic business partners has created a new arm of IT: Business Technology (BT).
State of BT
This year, Systematic+, a professional development community for BT professionals powered by Workato, commissioned Atomik Research, an independent market research firm, to conduct an online survey of full-time IT and BT professionals located at companies throughout the United States with more than 100 employees. The resulting 519 respondents varied in seniority, from Analysts to C-Suite Executives.
How was the Research Conducted?
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A look into the current state of Business Technology
1.
The majority of BT leaders are turning to automation to increase efficiency.
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Key Responsibilities of the Business Technology Role
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2.
Cybersecurity, cloud applications, and data analytics are the top investment areas for BT teams this year.
3.
Leveraging AI is a priority for companies right now—but larger enterprises show more reluctance to adopt AI- and ML-based technologies.
4.
BT teams have more budget than last year, but can put less of it towards innovative and experimental projects.
5.
Leaders across the board are struggling with SaaS bloat, and a majority of teams are being pressured to reduce spend on this line item.
6.
Technical knowledge is table stakes to join a BT team: It’s business acumen, communication style, and collaboration skills that can help candidates stand out.
7x CIO and author
Mark Settle
Senior Director of Automation and Applications
Stephanie Dwight
Director of Business Technology
Greg Paris
CIO
Carter Busse
2.
Cybersecurity, cloud applications, and data analytics are the top investment areas for BT teams this year.
3.
Leveraging AI is a priority for companies right now—but larger enterprises show more reluctance to adopt AI- and ML-based technologies.
4.
BT teams have more budget than last year, but can put less of it towards innovative and experimental projects.
5.
Leaders across the board are struggling with SaaS bloat, and a majority of teams are being pressured to reduce spend on this line item.
6.
Technical knowledge is table stakes to join a BT team: It’s business acumen, communication style, and collaboration skills that can help candidates stand out.
